Hello and thank you for taking the time to find out more about Arbico!
Arbico Computers is one of the leading Custom Built PC Specialist in the UK. We were incorporated in London in August 2003 with the slogan "...more personal than a PC".
We are a U.K. Registered Company and are fully registered for VAT purposes. We ship our products to all parts of the UK.
We started out as a simple custom built PC builder on eBay with a small range of Desktop PCs for sale. However we quickly began to grow and diversify. The range of PCs we have on sale now range from the Cheap Desktop PC to more exciting hi end offerings such as the Overclocked Custom Gaming PC range, our Quiet PC / Silent PC range, Multi Monitor PCs and Hi End Video Editing Workstations!
Nowadays the majority of our orders come directly through our website and over the telephone. We have two branches, one in Leicester (Midlands) and the other in Sydenham, South London.
Since our inception we have gone from strength to strength and enjoyed phenomenal success. We have sold nearly 50,000 personal computers direct to businesses and end users as well as to trade.
A big driving force behind our success is the fact that we treat every customer as an individual and aim to exceed their every expectation. It is because of this that we have attained a Platinum eBay Power Seller Status and a 99.7% positive feedback rating on eBay based on over 14000 positive feedbacks. This means out of 1000 customers we serve, only 3 are not totally satisfied with our services.
This is a huge feat considering that we sell PCs to retail customers. If you have ever owned a PC, then you know that a PC is a complicated machine which can run into all sorts of problems. Plus there are some novice users out there who panic at the first sign of trouble, even where the solution is sometimes as simple as switching on the power button at the back of the PC. Once you consider this, you can appreciate that maintaining a 99.7% satisfaction ratio is only possible because we work extremely hard towards making sure we exceed our customer's expectations with regard to our products as well as our customer service and after sales support.
Most other companies pay little attention to after sales customer service but at Arbico Computers this is a very important way of setting ourselves apart from others. So where most custom built PC makers, save on costs and compromise on service by having only an online presence, we have two locations (one in London and one in Leicester) where customers can visit us for pre-sales advice and after-sales service.
The reasons for our success are also the reasons that make us so different from other Custom built PC retailers out there. These are:
Price - We consistently offer some of the lowest prices in the market. How do we do this? We concentrate on a few quality products and buy large quantities of them.
Acclaim - Our products consistently win Awards consistently win Awards in Industry Leading Publications e.g. PC Advisor, PC Pro. We are so good with our offerings that we won the most PC Advisor Best Buy Awards for 3 years in a row. We are also the recipient of the coveter PC Advisor Best PC Brand Award!
Bricks n Mortar as well as Online - Unlike other Custom Built PC Sellers we have two physical locations where customers can visit us for pre sales advise and after sales support!
Customer Service - we believe in providing quality customer service. We are always reasonable and keep an open mind. If there is a problem then we endeavour to solve it. At the end of it all, our promise to our customers is simple - we will not let you down.
Custom Built solutions - We address a genuine gap in the market! All the gaming PCs we sell are custom built personally just for you at a fantastic price! That is a great feeling, a machine put together just for you, built to your specifications.
You see, there are two main ways you can buy Custom built PCs.
From high street computer shops, these will charge you an arm and a leg, but provide you with a personalized service and a custom built PC to match your specifications
From large brands (you know, the ones that keep advertising on the telly) - well these guys offer rubbish customer service and a standardized product to meet mass demand at a lower price than the high street PC shops.
We fit somewhere in the middle. We build PCs for the enthusiast. Not the boring old box that everybody else has got. We aim to and provide the same sort of personalized service and customization offered to you by high street retailers at the sort of prices you would expect to get from only the largest online PC shops. So it's the best of both worlds really.
Another big factor behind our success is the loyalty of our customers who keep coming back to us themselves as well as recommending us to family and friends. We would like to thank our customers for all their support and theirs words of praise and kindness. You can see a snapshot of what our customers say on our Testimonial page.
When you make a purchase from Arbico Computers you can be sure that we will not let you down.
If you want to know what makes us different from our competition and other PC retailers in general, then click here to visit our "Why buy from Arbico" section.