Hello and thank you for taking the time to learn more about Arbico!
Arbico Computers is a small, fast growing UK registered company specializing in Custom Built Computers and Custom Gaming PCs. We were incorporated in London in August 2003 with the slogan "...more personal than a PC".
We are a genuine business based in Sydenham , London SE26 5JX GB. We are fully registered for VAT purposes and ship computers to all parts of the UK. All our products come with a full VAT invoice.
We started out as an eBay business but soon began to diversify. Nowadays the majority of our orders come directly from the public over the telephone and through our website.
Since our inception we have gone from strength to strength and enjoyed phenomenal success. We have sold over 10,000 personal computers direct to the public as well as to trade.
A big driving force behind our success is the fact that we treat every customer as an individual and aim to exceed their every expectation. It is because of this that we have attained a Platinum eBay Power Seller Status and a 99.8% positive feedback rating on eBay based on over 5700+ positive feedbacks. This means out of 1000 customers we serve, only 2 are not totally satisfied with our services.
This is a huge feat considering that we sell PCs to retail customers. If you have ever owned a PC, then you know that a PC is a complicated machine which can run into all sorts of problems. Plus there are some novice users out there who panic at the first sign of trouble, even where the solution is sometimes as simple as switching on the power button at the back of the PC. Once you consider this, you can appreciate that maintaining a 99.8% satisfaction ratio is only possible because we work extremely hard towards making sure we exceed our customer's expectations with regard to our products as well as our customer service and after sales support.
The reasons for our success are also the reasons that make us so different from other Custom built PC retailers out there. These are:
- Price - we consistently offer some of the lowest prices in the market. How do we do this? We concentrate on a few quality products and buy large quantities of them.
- Customer Service - we believe in providing quality customer service. We are always reasonable and keep an open mind. If there is a problem then we endeavor to solve it. At the end of it all, our promise to our customers is simple - we will not let you down.
- Custom Built solutions - We address a genuine gap in the market! All the gaming PCs we sell are custom built personally just for you in cheap price! That is a great feeling, a machine put together just for you, built to your specifications.
You see, there are two main ways you can buy Custom built PCs.
- From high street computer shops, these will charge you an arm and a leg, but provide you with a personalized service and a custom built PC to match your specifications.
- From large brands (you know, the ones that keep advertising on the telly) - well these guys offer rubbish customer service and a standardized product to meet mass demand at a lower price than the high street PC shops.
We fit somewhere in the middle. We build PCs for the enthusiast. Not the boring old box that everybody else has got. We aim to and provide the same sort of personalized service and customization offered to you by high street retailers at the sort of prices you would expect to get from only the largest online PC shops. So it's the best of both worlds really.
Another big factor behind our success is the loyalty of our customers who keep coming back to us themselves as well as recommending us to family and friends. We would like to thank our customers for all their support and theirs words of praise and kindness. You can see a snapshot of what our customers say on our Testimonial page by clicking here.
When you make a purchase from Arbico Computers Limited you can be sure that we will not let you down. If you want to know what makes us different from other PC retailers, then click here to visit our "Why buy from Arbico" section.
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